4. Do I need to protect my walls or lawns?
Whilst our arborists will operate with care and diligence often our work entails the carrying of large amount of material (brushwood/logs) over lawns and past the house. Please make sure that vulnerable surfaces (such as white walls) are adequately protected (builders polythene is a good method) also that fragile objects are moved (such as pots etc.) Our staff will be more than happy to move heavier objects for elderly or disabled clients. Lawns tend to recover rapidly but very wet weather can give rise to very muddy conditions. We are able to provide boards to protect the lawn and use a roll up rope and board pathway when conditions are particularly wet or boggy. However, this is not a standard procedure and may incur additional cost. If in doubt please discuss this with our office.
5. When do I pay?
When the job is completed, the team leader will check that you are satisfied with the work completed and may ask you to sign a job sheet. Please only sign this when you are satisfied that all items are completed. Please raise any queries with the team leader before signing the job off. The office will then post an invoice within 14 days.
6. What does 30% mean?
Tree pruning is usually described in terms of a percentage amount. Therefore 30% reduction means approximately one third of the branch length. The climber will aim to prune to the most appropriate point, cutting back to a smaller secondary branch. Thinning is different from reducing. Thinning involves removing a percentage of material from the tree without actually reducing its size. See also section on
arboricultural terms |
